Adaptive Swimming

If you are interested in private lessons, the first step would be to reach out to the Adaptive Manager via email or phone. 

• Email: clee@rosebowlaquatics.org
• Phone: (626)564-0330 ext. 419
• We do have a pretty extended waiting list. Depending on your availability, we may be able to start right away but we may have to wait until a spot opens up. For consistency and ease in booking, our goal is to try and create a consistent monthly schedule for each student.

• All patrons entering the pool must be wearing proper swimming attire.
• We have lessons rain or shine.
• Zero tolerance policy for students hitting instructors or using profanity.
• All patrons regardless of age must use the restroom prior to getting in the water.
• All infants/toddlers must wear a swim diaper until they are 3 years of age and potty trained.

• Proper swim attire
• Goggles
• Towel
• Sandals
• Hat (Parent Infant class)
• Masks
• Cover-up

All swimmers learn at their own pace. The more consistent the lessons are, the faster children will learn. Parents who use positive encouragement, especially if children are hesitant or show fear of the water, are key in helping their children learn to swim.

Your registration fee only covers the day and time of the class that you are registered for. Any additional activities such as rec swim, lap swim or use of the spas would be an additional fee.

Yes. Parents/guardians must remain at the facility for the entire duration of their child’s class. Parents are not encouraged to wait in the park or in their cars. In the event of a contamination or emergency, everyone will be asked to exit the pool and return to their parent or guardian.

The Adaptive Department must be notified at least 24 hours in advance to cancel or reschedule a lesson for any reason. If a lesson is cancelled less than 24 hours in advance, no make-up lesson or credit will be available.  If your child wakes up sick or you sense that your child is getting sick please contact the Adaptive Department so that the instructor can be made aware of your absence.  If you cannot reach the Adaptive Department, please leave a voicemail message at (626)564-0330 ext. 419.

Credits are given when classes are canceled due to circumstances out of the center’s control. Credits are also given when a patron early cancels from the remainder of a session or if the class has passed and we are presented with a doctor’s note. The doctor’s note must be on letterhead with the swimmer’s name and dates they cannot be in the water. We have a no refund policy and do not return money back to credit cards

Yes. If you can provide a letterhead document from the school stating the swimmer’s name and date of missed class due to being sent home sick from school we can provide a credit to your RBAC account for that day.

No. We do not have space in our classes to accommodate make-up requests.

No. If the student misses the first class, they will not be removed from the remainder of the session. However, attendance is important. In consideration of others trying to register for classes, we ask that you do not hold space in a class if you are going to miss the majority of the session.

Consistency is key when it comes to the learning process. Frequent absences make it difficult for the student to progress in their swimming abilities. Since we reserve a certain amount of space in each of our classes, frequent absences have the ability to prevent other student’s from participating in that class. Most absences will not result in any sort of action from the organization. However, if the organization determines that an excessive amount (50% or more) of lessons have been missed in a given session or month, the student may be removed from the class/activity. In these circumstances, a credit will be issued to the student’s RBAC account for however many classes are remaining in that session. The Rose Bowl Aquatics Center reserves the right to refuse service to anyone.

Yes. If there is an instructor that you feel is a good fit for your child’s learning abilities you can request that teacher at the time of your next registration. The request is not a guarantee; however, if the instructor is available we will try to make that accommodation.

Yes but it is important to mention that the only way to register someone off of a waitlist is if someone un-enrolls from that specific class. This happens on occasion but not very often. Rather, our recommendation would be to register for a class that is open. We offer many levels each half hour, so you should be able to register for a class either 30 minutes before or after your first choice of class. You can check availability with the office as frequently as you would like to see if the time you prefer is available. If it is, we will be able to assist you with registration.

Lessons are taught in the Therapy Pool. Your registration fee only covers the day and time of the class that you are registered for. Any additional programing will cost an additional fee.

No. When classes are cancelled because of a contamination, a credit will be put onto your RBAC account to use towards future lessons. Make-ups are not allowed for classes cancelled because of a contamination.